From 12 August 2026, the European Union begins applying the new Packaging and Packaging Waste Regulation (PPWR).
If you are a private individual sending:
nothing changes for you.
This regulation is primarily intended for businesses that sell goods.
If you:
Dear Customers,
We would like to inform you about Sūti Gudri's working hours during the Līgo and Midsummer holiday period and throughout the summer season:
However, during this period, our customer service team will continue to operate remotely during the usual working hours from 09:00 to 16:00, and we will remain available by phone and email.
We kindly encourage you to plan...
Starting July 8, 2026, new requirements introduced by the U.S. Consumer Product Safety Commission (CPSC) will apply to certain consumer products imported into the United States.
Certain goods will require mandatory electronic submission of Certificate of Compliance (CoC) data during customs clearance.
The requirements may apply to:
Important:
Dear Customer,
During May holidays we are working as follows:
01.05.2026. -we are resting, pick-up and delivery are not made.
04.05.2026.- we are resting, pick-up and delivery are not made.
Have a nice and sunny May holidays!
Dear Clients,
Over the Easter weekend we worked as follows:
03.04.25. we are resting
06.04.25. we are resting
Sunny Easter!
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Dear Customer,
Please note that December is a busy period. As the holiday season approaches, shipment volumes increase and pick-up and delivery times may be delayed.
We kindly ask you to plan your shipments in advance, taking into account delivery times and potential delays.
05.12, 09.12, 10.12, 22.12, 23.12, 29.12, 30.12, 02.01 – working days. Order processing and customer support will operate as usual, but our office will be closed and shipment...
The holiday season is approaching and we’d like to inform you about our November working schedule and international shipping updates.
On Saturday, November 9 – closed!
November 17–18 – we’re taking a short break to celebrate Latvia’s national holidays
On other days, operations continue as usual.
Shipments to the USA continue; however, some parcels may experience delays due to US customs procedures.
This is related to...
Hello!
We have some important updates to share:
1. Shipment drop-off at our office is available again!
After the summer break, we have resumed accepting parcels at our office.
You can now drop off your shipments on business days from 09:00 to 15:00, by arranging a time in advance.
Just call: +371 27050099 or email: info@sutigudri.lv
2. Deliveries to the USA continue
We continue to safely deliver documents, parcels, and non-standard shipments to the USA with our partners UPS,...
We continue to provide deliveries to the United States of America – including documents, parcels, and non-standard shipments.
Please note that, due to the new U.S. customs regulations, the procedure for receiving shipments has changed. Now, each recipient in the U.S. will be required to:
✅ Complete customs clearance – the shipment will be processed by U.S. customs authorities.
✅ Pay the applicable duties and taxes – according to the type of goods and customs regulations.
This means...
From 01.07. to 31.08., it will unfortunately not be possible to process or drop off parcels in person at our office.
However, order processing and customer service will continue to operate remotely without any changes, we are available and ready to help!
Thank you for your understanding, and have a sunny summer!
1) From 06.06.2025 to 16.06.2025:
Order processing and customer service will operate as usual.
On-site parcel drop-off will not be available during this period.
Order handling and communication via email or phone remain unchanged.
Thank you for your understanding!
2) Holidays and public holidays in June:
23.06.-24.06.2025. -we are resting, pick-up and delivery are not made.
Hello from SIA Sūti Gudri!
Holidays are coming and we want to make them even more special — for you, your loved ones and everyone who wants to send a package.
From 28.04.2025 to 05.05.2025 use special discount code
MAJIS15 and receive a 15% discount on the delivery of all documents and parcels anywhere in the world.
Regardless of whether you are sending greetings, gifts or important documents - on our platform www.sutigudri.lv you can compare prices and choose the most suitable...
Dear Clients,
Over the Easter weekend we worked as follows:
18.04.25. we are resting
21.04.25. we are resting
Sunny Easter!
Dear customer,
we would like to inform you that from February 4, 2025, Smartpost Itella will be renamed SmartPosti.
Hello customer,
We always try to provide you with the most favorable prices in cooperation with leading courier services. However, our partners make price adjustments every year.
Prices will be renewed in the period from January 2 - 6, 2025, price changes are planned, which foresee an average increase of 5%.
These changes will help maintain the ability to work with leading carriers and offer you a wide range of delivery options in more than 220 countries and territories.
You can...
Dear customer,
We draw your attention to the fact that December is a busy time, volumes increase as the holidays approach, pickups and deliveries may be delayed.
Please plan the delivery of the parcels in time, taking into account delivery times and possible delays.
Our working hours in December:
14.12. 23.12., 28.12., 30.12. working day, orders are being processed and customer service is working in the usual mode, the office is not working, delivery of parcels on site is...
Dear Customer,
18.11.2024. - we are resting, pick-up and delivery are not made.
Welcome to summer!
1. We have resumed cooperation with Cargobus Latvija to make sending parcels across the Baltics more convenient and profitable.
2. We have started cooperation with Nova Post to make delivery across Europe even more profitable and are opening a new direction: Delivery to Ukraine!
3. Since summer is a time of vacations and school holidays, during the summer the office will work “on demand”; if you want to deliver a parcel to us, please agree on a time in...
Dear Customer,
During May holidays we are working as follows:
01.05.2024. -we are resting, pick-up and delivery are not made.
06.05.2024.- we are resting, pick-up and delivery are not made.
Have a nice and sunny May holidays!
Dear Clients,
Over the Easter weekend we worked as follows:
29.03.24. we are resting
01.04.24. we are resting
Sunny Easter!
Dear Customer,
We inform you about upcoming changes in the conditions for the provision of services for the transportation of parcels by Itella Logistics SIA., which will come into force on our website starting from 11.03.
Maximum parcel weight is 25 kg.
Maximum dimensions 100x80x60 cm.
If the specified maximum standard size or weight is exceeded, the package may be returned to the sender and an additional invoice will be issued for shipping a non-standard...
Dear customer!
We offer the opportunity to pack and process the shipment in our office.
Envelopes for document deliveries are free.
Bubble wrap for small shipments from 0.78 euros
Boxes in different sizes, price starting from 2.15 euros
(film, adhesive tape/label printing, pocket for labels are included in the price)
Payment on the spot in cash is NOT available.
We offered worldwide document and parcel delivery.
Our portal combines the services of many reliable courier services, so that it is convenient to compare and choose the most suitable service in one place in terms of price and delivery time. Such suppliers as UPS, DPD, TNT, Fedex, Omniva, Venipak, Itella and others are available on the portal.
Deliveries are available to individuals and companies.
We offered the possibility of delivering the parcels to our address*, which will save you time if you don't want to wait for the courier, and some of the services will have a cheaper delivery price.
*shipments can be delivered to Latgales str. 328, Riga, LV-1063 on working days between 09:00 and 14:00. Payment on the spot is NOT possible.
Dear customer,
During May holidays we are working as follows:
01.05.2023. -we are resting, pick-up and delivery are not made.
04.05.2023.- we are resting, pick-up and delivery are not made.
05.05.2023. -we are resting, pick-up and delivery are not made.
Please note that some of the courier partners may have diffe
Have a nice and sunny May holidays!
Dear Customer,
We would like to inform that starting with 01.12.21 there are going to be new prices for following delivery services: Expr. saver NON-EU, Express saver and Standard exp.
We also remind you that December is a busy month and we draw your attention to the fact that pick-up and deliveries may be delayed. We would like to ask you to estimate additional hours or extra day when requesting pick-up or waiting for delivery. Also note that if you want your parcel to be...
Dear customer,
During May holidays we are working as follows:
03.05.2021. - we are resting, pick-up and delivery are not made, all entered orders will be processed on 05.05.2021.
04.05.2021.- we are resting, pick-up and delivery are not made, all entered orders will be processed on 05.05.2021.
08.05.2021. - we are working until 15:00
Please note that some of the courier partners may have different opening hours. If you are interested in a specific partner, please send...
Dear customer,
We are happy to announce that a new express service has been added to our range of services. This service is provided by QWQER Express . This supplier can ship packages up to 30kg with a maximum edge length of up to 1 meter. Delivery is provided to/from the following territories: Riga, Babite, Pinki, Skulte, Jaunmarupe, Marupe, Tiraine, Baloži, Salaspils, Ulbroka, Berģi, Baltezers, Kalngale
To place an order, enter the parameters of your shipment in our...
Dear, customer!
We would like to inform you that an agreement has been reached to postpone Berxit until January 31, 2020. Britain plans to leave the European Union, but under certain conditions. All shipments will be shipped until January 31, 2020 as before. We will keep you informed of developments at the earliest opportunity.
Dear customer,
We are happy to announce that we have activated paypal payments. At the moment shipments can be paid by: payment card, paypal, bank transfer, bank-link.
Dear customers,
Please be informed that due to the card payment implementation process some changes have been made in the Terms of Service of Suti Gudri SIA.
15. Cancelation and refund policy (new point)
15.1. Customer may cancel he’s order at any time and receive a full refund providing cancellation is made no later than 16:30 one working day prior to the scheduled collection date. Cancellations made after this time will be subject to a cancellation charge which is calculated on...
Dear customer,
We are happy to announce that starting from today 15.05.19. Itella Logistics (GLS) services are available on sutigudri.lv
Dear customer,
Please be informed that starting from 18.03.2019. for DPD shipments, manual order pages will be replaced by electronic and must be printed after placing an order.
