Changes in service rules

12.08.2019

Dear customers,

Please be informed that due to the card payment implementation process some changes have been made in the Terms of Service of Suti Gudri SIA.

15. Cancelation and refund policy (new point)


15.1. Customer may cancel he’s order at any time and receive a full refund providing cancellation is made no later than 16:30 one working day prior to the scheduled collection date. Cancellations made after this time will be subject to a cancellation charge which is calculated on selected partner cancelation fees.
15.2.Customer can cancel he’s order by sending an e-mail message to: info@sutigudri.lv or filling a claim form.
15.3. Refunds are operated in time of 5 working days and the payment is sent to payers account.

 

16.     Validity of the terms of this agreement (changed form 15. point to 16.)

16.1 If any of the terms of this agreement are contrary to any existing international treaties, the Latvian law, government rulings or decrees, ministerial orders, or other applicable laws and regulations - the provision remains in force as part of the agreement between Suti gudri and the client insofar as it is not in conflict with the law. Any invalid provision shall not affect any other part of this agreement’s validity.